You May Return your Android TV box if it will not turn on, has a blank screen on start up, has defective ports or has a defective power supply. Please contact us prior to shipping anything back!
You May NOT return your box because you are unsure if KODI is the right program for you!
You CANNOT return your box for a refund if KODI Add-Ons or APPS are performing slowly or are unavailable from time to time as we are NOT affiliated with KODI nor do we guarantee that any of the channels or repositories will be fully functional. We have loaded the Android TV Box with our favorite Add-Ons and what we use personally.
We do NOT guarantee the performance of any Add-Ons within the KODI program as the ones that come preinstalled are just our favorites that we believe you will enjoy. Remember, these Add-Ons are managed and run by a third-party and should not be a direct reflection of how our TV box runs or operates as these Add-Ons sometimes have issues with connectivity, speed, buffering and quality. One should do research on KODI before purchasing and understand that not every add-on will work perfectly every time. But Most work all the time.